Reviews - Viwinco Windows

Reviews

Your Feedback Matters.

As a family-owned company, Viwinco takes great pride in ensuring we make and deliver the best window and doors. We would appreciate it if you could take a few minutes and share your experience on one of the review websites below. This feedback helps us improve our ability to provide our customers with the best products and services.

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Google Reviews

Excellent
4.5
Viwinco was excellent! They helped fix some problem windows long after we purchased them and then changed out a couple windows on a separate visit. The technicians were very friendly, neat, and professional. Hailey was also very helpful in the office. Thank you!
Response from the owner: Thank you for the kind words. We’re glad we could help resolve the window concerns and that our team made the experience smooth from start to finish. We’ll be sure to share your feedback with Hailey and the technicians. Thanks again for taking the time to share your experience.
Good quality windows and doors , especially the mechanics, however, the SERVICE (for replacing a couple warranty glass panes) is over the top! Mike Clark, Austin and Matt can’t be matched. Extremely professional, courteous, expeditious and knowledgeable.Unbelievable refreshing service in today’s climate and an asset to the Vinwinco company.
Response from the owner: Thank you for the thoughtful review. We’re glad to hear you’re happy with the quality and performance of your windows and doors, and we especially appreciate your kind words about our service team.Mike, Austin, and Matt take a lot of pride in their work, and we’re happy to hear they made your warranty experience smooth and efficient. We’ll be sure to share your feedback with them and the rest of the team.Thank you again for choosing Viwinco. We truly appreciate your support.
I called Viwinco today with an urgent request to have a technician come out to look at my windows. I had so many questions. Hailey, who took my call was polite and prompt in scheduling a tech to come out to my place. Beau Witucki (the tech) had excellent communications prior to, during, and after his visit. He was thorough, knowledgeable, polite, and expeditious. My experience with Viwinco ranked far above any customer service experience I've had in a very long time - with any company! It left me with great peace of mind in both their product line and their professional integrity doing business.
Response from the owner: Thank you so much for your thoughtful review. We’re glad Hailey was able to assist you quickly and that Beau provided clear communication and thorough service every step of the way. We truly appreciate you taking the time to share your experience and are happy to hear it gave you peace of mind in both our products and our team. If you ever need anything in the future, please don’t hesitate to reach out.
Had windows replaced via warranty and my customer care representative Lisa was very easy to work with and simplified the process. Highly recommend the business considering the high quality of the windows and customer service!
Response from the owner: Thank you for your kind words and for taking the time to share your experience. We’re so glad to hear Lisa made the warranty process easy and straightforward for you. We truly appreciate the recommendation and are happy to know you’re pleased with both the quality of your windows and the service you received. If you ever need anything in the future, we’re always here to help.
I recently needed some warranty work done on a few of my windows and reached out for assistance. Hailey was absolutely amazing to work with. She made the entire process smooth and stress-free, helping me quickly get the replacement parts I needed. Excellent customer service.
Response from the owner: Thank you for your review! We’re so glad to hear that Hailey was able to make the warranty process smooth and stress-free for you. Providing quick and helpful service is always our goal, and we appreciate you taking the time to share your experience. If you ever need anything in the future, please don’t hesitate to reach out.
Beau Witucki answered my service call to Hailey Barlow at the Viwinco company promptly. My problems were not caused by the Viwinco company which was why I was surprised by how quickly they came to the house and fixed all my window and sliding door issues. Beau was very professional and helpful in making us understand the problems which he took care of. He fixed a screen so it fit right on site. We appreciate all that was done and would recommend Viwinco windows and service for all your window needs. Thank you
Response from the owner: Thank you so much for the wonderful review, Debra!We truly appreciate you taking the time to share your experience. We’re so glad Beau was able to respond quickly and take care of everything for you. Beau takes great pride in his work, and it’s great to hear he was able to clearly explain the situation, get everything fixed, and even adjust the screen on site so it fit perfectly. That kind of service means a lot to us.And thank you for the awesome picture of Beau! We love seeing our team in action!We appreciate your recommendation and your trust in Viwinco. If you ever need anything in the future, we’re here for you.
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