Reviews - Viwinco Windows


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As a family-owned company, Viwinco takes great pride in ensuring we make and deliver the best window and doors. We would appreciate it if you could take a few minutes and share your experience on one of the review websites below. This feedback helps us improve our ability to provide our customers with the best products and services.

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Google Reviews

The southern sales and service team are amazing. Our contractor had installed our doors wrong and the service team was able to come out quickly and get everything moving properly. They were very nice and professional. I would highly recommend them to anyone.
I enclosed my back porch to a year-round room three years ago. One of my casement slider windows was cracked on arrival during shipping. My builder abandoned me, but Viwinco honored the warranty and sent me a replacement window even after three years. (Would have been sooner had I been on the ball). Very pleased with the work of Michael Hobbs and Dean Ratliff for their patience and persistence in helping me out. Thank you gentlemen!
Recently had Viwinco windows installed in my home. One window had a bow in it. Colin Baker, the service rep came to my home within a reasonable time frame and was able to fix the window very quickly. He was prompt, personable, and knowledgeable. So far, I am happy with the product and my experience with the company.
Today an employee of Viwinco Windows sent Corey Baker to the home I lease to repair the windows. My landlord had these Impact windows installed before I moved in and they are great, you can't hear anything outside. As time has passed, they seem to not lock anymore and stay up when you opened them. After months of trying to get a hold of the original contractor who installed them, he stopped returning our calls/messages.My landlord had to bypass the contractor and reached out to the manufacturer instead. The next day Viwinco sent someone out. It did not take long to repair, he replaced the balancers, and adjusted all the locks. Viola, the windows are working perfectly. Very professional, super-fast, and really a nice guy. I would highly recommend this company for the High-quality windows and customer service repair department.
My husband and I just built our retirement home and the builder used Viwinco windows. Thorough our years we've lived in several homes and had many different high-end windows, but Viwinco windows are by far the best windows we've ever had! Viwinco windows are quality built, sturdy and strong, and hold up well to the extremely high winds we get on the mountain. In addition to double-hung and a triple sliding patio door, Viwinco made a custom window for our home. These windows are also super easy to clean. We did have one minor issue, which was handled promptly by customer service.
We built our new home 6 years ago & a couple of years later we had issues with a couple of our Viwinco windows. We contacted our builder who reached out to his sales representative & was told there was nothing they could do. I went directly to Viwinco & scheduled an appointment with "Ian McKenzie" who responded quickly to my concerns & even made some same day repairs. His knowledge, expertise & kindness were well above our expectations! We're very grateful that everything was covered under warranty!

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