Reviews - Viwinco Windows
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As a family-owned company, Viwinco takes great pride in ensuring we make and deliver the best window and doors. We would appreciate it if you could take a few minutes and share your experience on one of the review websites below. This feedback helps us improve our ability to provide our customers with the best products and services.

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Excellent
4.6
What great customer service. I called about a leaking seal on our window. Lisa answered the phone with a smile in her voice. She quickly provided me with the information that was needed to replace the window. I sent her an email with the documents needed, and within 15 minutes, I had a reply that the replacement was on the way.
Response from the owner:Thank you, Bill! We’re glad Lisa was able to quickly get you the information you needed and make the process easy. We appreciate you taking the time to recognize her great customer service!
Had trouble with the lock on my slider., so I phoned Viwinco, and they truly stand behind their products. Their service team is A+! Clayton and Tyler came out quickly and repaired our door. I can’t say enough about their excellent customer service and the way they stand behind their products. I highly recommend both the doors and the company. I had already recommended the doors to my stepson, and he just purchased them. Now I’ve been able to share the company’s customer service. Great company and great people. Thanks Clayton and Tyler!
Response from the owner:Thank you, Jeffrey! We’re glad Clayton and Tyler were able to get everything taken care of quickly. We truly appreciate your recommendation and your kind words about our team and products!
We had the technicians come over to replace a huge oversized window. There were 4 of installers and they all acted professionally and got the window installed. Excellent quality and the company was a pleasure to work with! I highly recommend! The product was well put together and during shipment they had it extremely well protected. Couldn't be happier!
Response from the owner:Thank you, Jeffrey! We’re glad to hear you had a great experience with our team and that everything went smoothly with your window replacement.
Viwinco customer care team is the best. From start to finish they were swift and articulate describing the replacement process. They provided how to videos to ensure the installation of the compromised sashes were installed properly. Lisa & Hailey were instrumental in making the experience smooth and painless. Thank you Lisa & Hailey!
Response from the owner:Thank you, Ellen! We’re glad Lisa and Hailey were able to make the replacement process smooth and easy. We appreciate you taking the time to share your experience and your kind words about our team!
I recently needed some parts and after filling out the online request the support team reached out to me the next day! Lisa was fantastic and consolidated things into a simple order with a clear timeline! My windows are over 10 years old and have been happy with them from day 1!
Response from the owner:Thank you for your review! We’re glad Lisa was able to help get everything taken care of quickly. We appreciate your continued trust in Viwinco and are happy to hear your windows have served you well over the years!
Very happy with my windows. Had an issue with a window so i called customer service. Lisa made the process to get replacement sashes simple. I gave her the numbers on the windows sent a picture and I had my replacement windows in 3 weeks. Thanks again Lisa.
Response from the owner:Thank you for the review, John! We’re glad Lisa was able to make the replacement process simple and get everything taken care of quickly. We appreciate you choosing Viwinco!

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