Hometown Contractors — Blue Label Preferred Master Installer
There are a couple of different kinds of customers that make up the Viwinco customer base. From building materials distribution and lumberyards to builders, contractors and homeowners, each facet of our customer base is a critical piece of our business. With that, they each bring their own needs and wants. One important category includes Viwinco installer and remodelers. Oftentimes, these customers differentiate themselves by being a one-stop shop for a homeowner’s house project. To support future growth for these customers and to strengthen their partnerships with Viwinco, we recently launched the Viwinco Blue Label Preferred Installer Program. As an introduction to the Blue Label program, we wanted to spotlight Viwinco’s first Blue Label Preferred Master Installer account, Hometown Contractors Inc.
Who are Hometown Contractors Inc.
Hometown Contractors is a family-owned and operated remodeler company in Pace, Florida. Along with their satellite offices, Hometown has developed a reputable name while servicing the Emerald Coast, over the past 24 years. Built on a solid foundation of core principles and backed by a dedicated team of professionals, Hometown has become the benchmark that homeowners should use when choosing a home improvement company in their market. As a full-service company, Hometown works hand-in-hand with homeowners from the sales process through final installation to bring their projects to fruition. Hometown’s Vice President of Marketing & Business Development, Julie O’Connor, states that “Hometown’s mission is to provide top quality products and top-notch customer service using Hometown’s full-service concept.”
The History of Hometown Contractors
After working in the industry and experiencing frustration and reluctance to change, Paul Kasischke decided to start his own company Hometown Contractors, in January 2000. His plan was to incorporate the positive aspects of his previous jobs with his innovative vision to enhance the home improvement industry.
“What we try to do is make sure the installation, service and everywhere in between exceeds the expectation of the customer” – Paul Kasischke President of Hometown Contractors
Over the past 25 years, Hometown has grown to be a full-service family-owned and operated remodeling company. Hometown CFO (Chief Financial Officer) Jamie Kasischke mentioned that “people are happy with the end result, and that’s what makes us, as owners, feel like we are doing the right thing”. This sentiment is reflected in their 4.9-star rating on Google, with overwhelmingly positive reviews. Today, Paul and Jamie work alongside three of their kids Tyler, Matt and Julie to bring exceptional service and quality to homeowners along the Emerald Coast.
The Full-Service Customer Experience
Recently we took a trip to Pace, Florida to spend time with the team at Hometown Contractors, to learn what differentiates them from the competition and to take a first-hand look at some of their projects. While traveling out in the field, we had the opportunity to meet with some homeowners who purchased products through Hometown and got some perspective on their experience. Homeowners Wayne and Susan stated that “Everything they said they were going to do, they did.” After interviewing four different companies, they decided to choose Hometown contractors for their window replacement project. For them it was prompt communication, follow-up and expertise that led them to choosing Hometown Contractors. For the internal teams at Viwinco, the experience with Hometown has been similar. They always provide clear communication and follow-up, especially regarding service-related issues to ensure quick resolution for the homeowner.
Hometown Contractors and Viwinco Partnership
For over forty years, Viwinco has taken great pride in providing high-performance products to homeowners with an industry-leading level of service. As we continue to strive to be the best window and door manufacturer, we are proud to announce the Viwinco Blue Label Preferred Installer Program. Because window and door products are only as good as their installation, it is important to work with a credible installer for your next project. As we continue to identify installers/ remodelers in our customer base who exemplify industry-leading installation practices and are proven to lead with Viwinco products, we look to cultivate these partnerships through the Viwinco Blue Label Preferred Installer Program.
Viwinco Blue Label installers will be able to take advantage of new ways to differentiate their business, streamline their operations and drive profitability. The benefits in the program have been curated to support Viwinco Installer/ remodeler customers at each tier as they look to grow with us. On the flipside, homeowners who purchase Viwinco products from a Blue Label installer can expect great products, paired with a great installation, while dealing with a single solution company from start through finish!
The Viwinco Blue Label Preferred Installer Program
From the time Hometown Contractors began offering Viwinco products, they have continued to provide an exceptional level of service and quality work for homeowners. As recognition for their commitment to Viwinco and their industry-leading installation practices, we are excited to designate Hometown as a Viwinco Preferred Master Installer for the Blue Label program. This is currently the highest-level tier in the program and signifies Hometown Contractors as a true Master Installer for Viwinco products in their market. When asked about the partnership between Viwinco and Hometown Contractors, Paul’s son Tyler Kasischke—A Head Installer at Hometown—attributed the success of Viwinco’s quality products and support, paired with Hometown’s full-service approach to meeting customer satisfaction. Tyler stated “Viwinco’s OceanView products are great to use in our market as they are easy to install and provide our customers with ease of mind throughout hurricane season.”
Closing
The Kasischke family and the rest of the team at Hometown Contractors set the standard for home improvement companies in their market. Their full-service approach eliminates uncertainty from the remodeling process, ensuring homeowner expectations are met at every step. To contact Hometown Contractors for your next remodel project, please use their store page on our website. We look forward to continuing our successful partnership and witnessing more exciting projects that Hometown undertakes! If you are a window and door installer that is looking to join the Viwinco Blue Label Preferred Installer program, please reach out to your local Viwinco rep for more information.
